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OSX Quicktime Support

Click here for help with Video Clips
Click here for help with the Live Cam
   
KidRacer-X video clips and Live Cam require the Quicktime Player (available here). There appears to be two options for downloading. One option is to download QuickTime alone or the other option is to download QuickTime with iTunes. Since I know many Windows users prefer their own media players, I will let you decide whether or not you also want iTunes to manage your MP3 music as well. For the purposes of KidRacer-X, all you need is Quicktime.

 

Mac OSX Quicktime Help for Video Clips

The good news is that if you downloaded QuickTime and you're running Mac OSX, you should be in good shape. You have a Mac! What could possibly be wrong? Well, for video clips, it's simple fixes...

1)

Is it a viewing problem? Do you have the latest version of Quicktime installed? Check your applications folder and make sure you have only one version of Quicktime and that it is the latest version. As of July 2006, you should have version 7 or greater.
   
2)

Is your problem related to downloading? If you're running OSX 10.3.9 or greater, all you should have to do is click the download button. Refer to the image below for this tutorial. After you download the file, you'll see that left image on your desktop. Double click on it and it will create another icon like the one in the middle. Your file is inside. Simply drag the movie file to your deisred location on our computer and you can trash the other files.

   
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Mac OSX Quicktime Help for Live Cam

Assuming you already downloaded Quicktime and you're running Mac OSX 10.3.9 or greater, you should be able to view the Live Cam with minimal problems. However, if you're having problems, these four easy steps should solve any remianing pesky problems. Please note, after making any changes to your Quicktime settings, it's best to re-connect to the Live Cam feed. You don't have to quit the program, but you should close any open Quicktime window and re-establish your connection to the feed.

Step One
Open
QUICKTIME
PREFERENCES
   
Step 2
Click on the ADVANCED Tab
and go to the TRANSPORT SETUP
menu.

Select CUSTOM.

A new popup window will
appear as shown in step three.
   
Step 3
Make sure you're settings are set to
HTTP and PORT ID 80.

At this point, EXIT any open QuickTime windows and
RE-CONNECT or RESTART
to the KidRacer-X Live Cam.

Is your signal working now?
If not, move to step four.
   
Step 4
Click the STREAMING TAB
and select your current internet speed. Although the automatic setting should work in most cases, it may help to make a selection here.

Don't know your speed? Make a close guess. The more accurate your selection, the better your performance will be.

If anything, don't pick a higher speed then what you receive.

   
 

Ultimately, the Live Cam is incredibly easy to use and access. Most problems result from the following...

  • You don't have a current version of Quicktime.
  • You're operating system is older than 10.3.9.
  • You don't have broadband (DSL/Cable/T1).
  • You have a firewall (a protective software or hardware configuration) to prevent incoming data feeds. At your own discretion, you may want to adjust those restrictive settings.
  • Transport Setup is NOT set to HTTP and PORT ID 80 and probably should be.
  • After you made the suggested settings changes, you didn't re-establish your connection to the Live Cam feed. Try quitting QuickTime and then re-connect to the Live Cam signal.

 
   


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